SHIPPING POLICY

Last Updated: July 15, 2026

At Desklure, we aim to make ordering desk décor and workspace accessories simple and convenient for customers around the world.

This Shipping Policy explains our shipping charges, estimated delivery timeframe, order processing, tracking, and delivery procedures.

1. Free Worldwide Shipping

Desklure provides free worldwide shipping on all eligible orders placed through desklure.site.

There is no standard shipping fee charged to customers for eligible orders.

2. Estimated Delivery Time

Our estimated delivery timeframe is:

7–10 days

Delivery timeframes are estimates and may vary depending on the destination, carrier operations, customs procedures, regional conditions, and other circumstances outside our reasonable control.

3. Order Processing

After an order is placed, it may require processing and preparation before shipment.

Customers are responsible for ensuring that their shipping information is accurate and complete when submitting an order.

4. Shipping Confirmation

When shipping information becomes available, customers may receive a shipping confirmation or tracking information through the contact details provided during checkout.

Tracking updates are managed partly by shipping carriers and may not always appear immediately.

5. International Shipping

We ship to customers worldwide.

International shipments may be subject to customs procedures, inspections, or local import requirements.

Customs processing times vary by destination and may occasionally affect the estimated delivery timeframe.

6. Shipping Address Accuracy

Customers must provide a complete and accurate delivery address.

Please carefully review:

• Recipient name
• Street address
• Apartment or unit number, where applicable
• City
• State, province, or region
• Postal or ZIP code
• Country
• Contact information

If you notice an address error after placing an order, contact support@desklure.site immediately.

We cannot guarantee that shipping details can be changed after an order has entered fulfillment or shipment.

7. Delayed Shipments

Although we aim for delivery within 7–10 days, occasional delays may occur.

Possible causes include:

• Customs processing
• Carrier delays
• Severe weather
• High shipping volumes
• Regional transportation disruptions
• Incorrect delivery information
• Events outside our reasonable control

If you have concerns about a delayed order, please contact our support team.

8. Multiple Packages

Some orders may be delivered in more than one package.

If part of your order arrives before another item, please review available tracking information before reporting an item as missing.

Our customer support team can assist if you have questions regarding your shipment.

9. Lost or Delivery-Related Concerns

If tracking information indicates an unusual delay or you believe your package has been lost, please contact us.

We may request order details and other reasonable information to investigate the shipment.

10. Contact Us

For shipping questions, please contact:

Desklure
Email: support@desklure.site
Phone: (604) 374-2349
Address: 423 22nd Ave W, Vancouver, BC V5Y 2G6, Canada
Website: desklure.site